Welcome to Black Gold Football Apparel Collection. By visiting our website or purchasing from our online store, you agree to the following terms and policies. Please review this information before placing your order.
Ordering & Payment
All orders are subject to product availability and order confirmation. Prices are displayed in U.S. dollars and may be updated at any time.
Payment must be successfully completed before an order is processed. Once an order has been submitted, customers will receive an order confirmation using the contact information provided during checkout.
Black Gold Football Apparel Collection reserves the right to cancel or decline an order due to product availability, payment issues, suspected fraudulent activity, or incorrect pricing or product information.
Shipping Policy
Please allow up to 12 business days for your order to ship.
Business days are Monday through Friday and do not include weekends or recognized holidays. The 12-business-day processing and shipping timeframe begins after your order has been successfully placed and payment has been confirmed.
Once your order has shipped, delivery time may vary based on the shipping carrier, destination, weather, or other circumstances outside of our control.
If we are unable to ship an order within our stated timeframe, we will contact the customer regarding the delay and available options. Federal rules require sellers to address shipping delays when the promised shipment timeframe cannot be met.
Please ensure your shipping address is complete and accurate before submitting your order. Black Gold Football Apparel Collection is not responsible for delays or delivery issues resulting from incorrect customer-provided shipping information.
Returns & Exchanges
We want our customers to be confident in their Black Gold apparel.
Returns or exchange requests must be submitted within 14 days of delivery. Items must be unworn, unused, unwashed, and returned in their original condition.
Customers are responsible for reviewing product sizing and item details before completing a purchase.
Items showing signs of wear, washing, damage, or alteration may not be eligible for return or exchange.
Original shipping charges are non-refundable unless the item received was incorrect or defective.
Customers should review return policies before purchasing, as return and exchange terms can vary by retailer.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery.
Please include your order information and clear photos of the item so our team can review the issue.
Approved claims may be eligible for a replacement, exchange, or refund.
Product Appearance
Due to differences in computer monitors, mobile devices, photography, printing, and embroidery processes, actual product colors and design placement may vary slightly from images displayed on our website.
Minor variations in embroidered products are a natural part of the embroidery process and are not necessarily considered defects.
Order Changes & Cancellations
Orders begin processing shortly after they are submitted.
We cannot guarantee that an order can be changed or canceled once processing has begun. Customers should contact us as soon as possible if an order adjustment is needed.
Intellectual Property
All Black Gold Football Apparel Collection logos, crest designs, graphics, artwork, photographs, product designs, website content, and brand elements are owned by or used with permission by Black Gold Football Apparel Collection.
These materials may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.
Website Use
Customers agree to use this website only for lawful purposes.
Any attempt to interfere with website operations, misuse website content, submit fraudulent orders, or engage in unauthorized commercial use of Black Gold brand materials is prohibited.
Privacy
Customer information is used to process orders, communicate regarding purchases, and support the operation of our online store.
We do not intend to sell customer personal information to third parties.
Certain information may be shared with service providers when necessary to process payments, fulfill orders, ship products, or operate the website.
Policy Updates
Black Gold Football Apparel Collection reserves the right to update these Terms & Policies at any time.
Changes will become effective when posted to this website. Continued use of the website after changes are posted constitutes acceptance of the updated policies.
Contact Us
Questions regarding an order, shipping, returns, or these policies may be submitted through our website’s contact page.
Black Gold Football Apparel Collection
Football. Culture. Heritage.Returns & Exchanges
We want you to feel confident in your Black Gold purchase. Exchange or store credit requests must be submitted within 14 days of delivery.
To be eligible, merchandise must be unworn, unused, unwashed, and in its original condition. Items showing signs of wear, washing, damage, or alteration are not eligible for exchange or store credit.
Due to the limited nature of our apparel collections, we do not offer refunds for sizing, fit, or change-of-mind purchases. Approved returns will be eligible for an exchange, subject to product availability, or store credit.
Customers are responsible for reviewing product descriptions and sizing information before placing an order. Original shipping charges are non-refundable.
If you receive a damaged, defective, or incorrect item, please contact us promptly with your order information and clear photos of the item. Once reviewed and approved, we may provide a replacement or refund to the original payment method.
All sale or promotional items are final sale unless received damaged, defective, or incorrect.